AI and staffing for dentists, chiropractors, therapists and clinics

Every patient call answered. Every claim followed through.

Allio answers your phones day and night in any language, schedules visits, verifies insurance, works claims and keeps a complete record for compliance. When a task needs a person, our trained staff step in.

A smiling clinic receptionist with a tablet welcomes a patient at the front desk

Who we serve

Built for practices that run on the phone

Dentists

General, pediatric, orthodontic and oral surgery practices.

Chiropractors

Single clinics and multi-location chiropractic groups.

Therapists

Physical, occupational, speech and mental-health therapy.

Clinics

Outpatient, urgent care, optometry, dermatology and specialty clinics.

Dental & health groups

DSOs, multi-location groups and health systems.

Services

From the first call to the paid claim

Choose the services your organization needs. Each one works on its own and together with the others.

Front desk

Patient calls and scheduling

Every call answered, 24 hours a day, in any language.

  • Scheduling, rescheduling and cancellations
  • New-patient intake
  • Transfers to your staff on request
Messages

Voicemail and follow-up

Each message has an owner and a response deadline.

  • Written messages routed to the right person
  • Escalation when a deadline is missed
  • Recalls and no-show rebooking
Revenue cycle

Insurance and claims

Fewer denials and faster payment.

  • Eligibility and benefits before each visit
  • Claims submission and denial follow-up
  • Payment posting and patient balances
Compliance

Records and readiness

A complete record of every patient interaction.

  • Audit trail of calls, messages and changes
  • Consent and recording notices
  • Provider credentialing
Insights

Reporting for leadership

One view of every location.

  • Response times by location
  • Call volume and booked visits
  • Weekly summary for managers
Enterprise

Engineers on site for dental and health groups

Our engineers work inside your organization to connect Allio to your systems and automate the work specific to your group.

  • Integration with your practice-management and EHR systems
  • Custom workflows across revenue cycle, scheduling and operations
  • A dedicated team and regular reviews with leadership

See Allio at work

What your patients hear and see

Examples of calls and messages Allio handles every day. Names and practices are illustrative.

A patient calls after hours

Allio answers on the first ring, books the visit, checks insurance and leaves a note for the dentist.

  • Booked in the practice's own schedule
  • Insurance checked during the call
  • Clinical detail passed to the care team
An older woman with glasses talking on her phone at home
Margaret L. · existing patientInbound call · Tue 6:58 PM · Harbor Family Dental
PatientI'd like to book my cleaning, and my crown feels a little loose.
AllioI'm sorry about the crown, Margaret. Dr. Shah can see you Thursday at 10:20 AM for both. Does that work?
PatientYes, that's perfect.
AllioYou're booked. Your cleaning is covered by your plan, and you'll get a text confirmation shortly.
Booked Thu 10:20 AMInsurance verifiedNote for Dr. Shah: loose crown

Allio calls a patient back

Recalls, unfinished treatment plans and canceled visits get a friendly call instead of a list nobody has time for.

  • Calls from your practice's number
  • Books straight into open slots
  • Leaves a voicemail and sends a text if no one answers
A smiling woman talking on her phone at home among plants
Linda R. · 4 visits left in planOutbound call · Mon 11:05 AM · Bayside Physical Therapy
AllioHi Linda, this is Allio from Bayside Physical Therapy. You have four visits left in your plan. Would you like to book the next one?
PatientOh yes, I meant to call. Tuesday afternoon?
AllioTuesday at 3:15 PM is open with Dr. Kim. Shall I book it?
PatientPlease do.
Booked Tue 3:15 PMPlan: 3 visits left after thisReminder text scheduled

Reminders patients answer

A text the day before, with a one-letter reply to confirm or move the visit. Fewer no-shows, and open slots get refilled.

  • Two-way texts in the patient's language
  • Reschedules without a phone call
  • Freed slots offered to the waitlist

Booked straight into your calendar

Whether by phone, text or your website, every booking lands in your schedule with the right provider, visit type and length.

  • Respects provider hours and visit rules
  • New-patient forms sent automatically
  • Your team sees who booked and how

Integrations

Works with the systems you already use

Allio reads and writes directly in your systems, so your staff keep working where they work today.

EpicElectronic health records

Scheduling, patient records and messages in Epic, and through Epic Community Connect for affiliated practices. Also works with other EHRs.

  • Epic
  • athenahealth
  • eClinicalWorks
  • NextGen
  • ModMed
10+CRMs and patient communication

Patient contacts, reminders, follow-ups and campaigns kept in sync.

  • Weave
  • NexHealth
  • RevenueWell
  • Lighthouse 360
  • Solutionreach
  • Podium
  • Salesforce Health Cloud
  • HubSpot
10+Scheduling and practice management

Appointments booked into your live calendar, with the right provider and visit type.

  • Dentrix
  • Eaglesoft
  • Open Dental
  • Curve Dental
  • Denticon
  • ChiroTouch
  • Jane
  • WebPT
  • SimplePractice
  • Tebra
10+Claims and eligibility

Eligibility, claims and payment status checked and updated through your clearinghouse.

  • Availity
  • DentalXChange
  • Vyne Dental
  • Waystar
  • Office Ally
  • Change Healthcare
  • Claim.MD
  • pVerify

How it works

Along the whole patient visit

Before the visit

  • Answer and schedule
  • Intake forms by text
  • Verify insurance
  • Reminders

Day of the visit

  • Check-in questions
  • Directions and parking
  • Messages to the care team

After the visit

  • Claims submitted and followed
  • Payment posting
  • Patient balance calls

Ongoing

  • Recalls and referrals
  • Compliance records
  • Reports for leadership

Staffing

Staffing on demand for healthcare providers

Some work needs a person. Allio provides trained, non-clinical staff who follow your protocols and work alongside your team.

A front-desk staff member with a headset taking a call at her desk
Front-desk staff take the calls that need a person, on site or remotely.
An off-site helper sits beside an older woman at home and goes over her medication
Off-site helpers visit patients at home: medication pickups, reminders and check-ins.

Front-desk coverage

Remote staff answer the calls that need a person and cover peak hours, vacations and turnover.

Billing and insurance staff

Specialists for verification, prior authorizations, claims and collections.

Patient helpers

Non-clinical support at home or on site: transportation, medication pickups, wellness check-ins and post-visit help.

On demand: per diem, short-term and long-term arrangements.

How a partnership starts

  1. A conversation about your organization and its staffing needs.
  2. We review your care model, schedules and protocols.
  3. Together we design the mix of AI services and staff.
  4. We begin with a pilot at one location, then expand.

Results

For a single practice or a health system

Select your organization's size.

Grow without adding front-desk staff

Allio covers lunch hours, evenings and weekends, so new patients reach someone instead of voicemail.

24 hourscalls answered, every day
Any languageEnglish, Spanish and more
Daysto begin service

"Allio handles 100% of our scheduling appointment calls."

A customer of the Allio voice platform.

About Allio

Why healthcare organizations choose Allio

Made for your practice

Dentists, chiropractors, therapists and outpatient clinics, single locations or groups.

AI and people together

Automation for routine work, trained staff for everything else, under one partner.

Experience since 2019

Allio's voice platform has answered business phone lines since 2019 and holds 21 patents in voice AI and security.

Privacy and security

Patient information handled under signed agreements and access controls.

Talk with our team

A 30-minute call about your organization, followed by a demonstration on a sample phone line set up with your hours and services.

Or call us: (650) 690-0634

Interested in